Patient Services & Front Desk Specialist

Lincoln County; Newport (OR); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

11% County contribution to 401(k)

Health Savings Account (HSA)

Life Insurance $40,000

Employee Assistance Programs (EAP)

Job summary

Lincoln County is seeking a Support Services Specialist in Newport, Oregon. The role covers reception, clerical support, data entry in the Electronic Health Record, and patient finance assistance.

Candidates should have a couple of years of customer service experience and a high school diploma or GED. Responsibilities include scheduling, handling calls, basic billing inquiries, and ensuring accurate record keeping.

Qualifications

• Two-three years of customer service background with progressively responsible clerical experience.
• High School Diploma or GED; typing/data entry courses.
• Basic knowledge of healthcare office practices, record keeping, and billing principles.

Responsibilities

• Serve as receptionist and front-office support.
• Perform data entry in EHR and patient portals.
• Process payments and answer billing questions.
• Maintain records and scan documents into the EHR.
• Manage daily mail, office supplies, and scheduling.

Skills

Customer service

Data entry

Phone system

Office administration

Education

High School Diploma / GED

Typing courses

Tools

Electronic Health Record (EHR)

Job description

Lincoln County is seeking a Support Services Specialist in Newport, Oregon. The role covers reception, clerical support, data entry in the Electronic Health Record, and patient finance assistance.

Candidates should have a couple of years of customer service experience and a high school diploma or GED. Responsibilities include scheduling, handling calls, basic billing inquiries, and ensuring accurate record keeping.