Patient Services Specialist - Front Desk, EHR & Bilingual Bonus

Tillamook County Creamery Association; Tillamook (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Tillamook County Health & Human Services seeks a Patient Services Specialist to provide front desk support, patient registration, scheduling, and coordination with medical staff. The role requires HIPAA-compliant handling of records and proficiency with EPIC EHR.

Ideal candidates have healthcare admin experience, strong customer service skills, and the ability to manage multiple tasks in a fast-paced environment. This on-site position supports the county health services team in Tillamook, OR.

Qualifications

• Knowledge of medical front desk operations (scheduling/registration).
• Knowledge of EPIC EHR or similar systems.
• Knowledge of insurance verification and financial assistance processes.
• Knowledge of HIPAA regulations and patient confidentiality.

Responsibilities

• Register patients and schedule appointments.
• Verify insurance and update demographics.
• Assist with financial aid applications and eligibility.
• Explain MyChart and patient resources to patients.
• Handle confidential patient information per HIPAA.

Skills

Front desk ops

EPIC EHR

Insurance verification

HIPAA knowledge

Customer service

Crisis awareness

Education

High school diploma or equivalent

Job description

Tillamook County Health & Human Services seeks a Patient Services Specialist to provide front desk support, patient registration, scheduling, and coordination with medical staff. The role requires HIPAA-compliant handling of records and proficiency with EPIC EHR.

Ideal candidates have healthcare admin experience, strong customer service skills, and the ability to manage multiple tasks in a fast-paced environment. This on-site position supports the county health services team in Tillamook, OR.