Patient Experience & Scheduling Specialist (Front Desk)

Select Medical; Lincoln (NE); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Generous PTO for work-life balance

Comprehensive medical plans

401(k) retirement plans

Mentorship and orientation programs

Job summary

A health care provider in Lincoln is seeking a Patient Service Specialist to enhance patient experiences at the front desk. This role involves greeting and registering patients, scheduling appointments, and communicating with various stakeholders like insurance companies. The ideal candidate will have a high school diploma and experience in customer service. This position offers competitive pay and comprehensive benefits, along with opportunities for professional development.

Qualifications

• High School Diploma or GED is required.
• 1 year of front desk experience is preferred.
• 1 year of scheduling experience is preferred.

Responsibilities

• Greet and register patients while providing information about their visit.
• Schedule patient appointments in person and via phone.
• Communicate regularly with attorney offices and insurance companies.
• Collect payments and manage insurance verifications.

Skills

Patient registration

Scheduling appointments

Communication with insurance companies

Customer service

Education

High School Diploma or GED

Job description

A health care provider in Lincoln is seeking a Patient Service Specialist to enhance patient experiences at the front desk. This role involves greeting and registering patients, scheduling appointments, and communicating with various stakeholders like insurance companies. The ideal candidate will have a high school diploma and experience in customer service. This position offers competitive pay and comprehensive benefits, along with opportunities for professional development.