Patient Services Front Desk Specialist

LifeStance Health Inc.; New Rochelle (NY); Vor Ort; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

AD&D

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Zusammenfassung

LifeStance Health, a leading national mental health provider, seeks a Medical Office Receptionist for our New Rochelle, NY location. You will manage front desk operations, greet patients, check-in/out, handle billing questions, and support telehealth access while maintaining HIPAA compliance.

The role requires strong communication, multitasking, and customer service skills. 1+ year in healthcare operations or similar; high school diploma or equivalent; on-site position with benefits including

Qualifikationen

• High School diploma or equivalent required.
• 1+ year of healthcare operations or customer service experience preferred.
• Proficient with Microsoft Office and EMRs.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Aufgaben

• Greet patients and check them in/out courteously.
• Manage front desk duties and phone queues.
• Assist with billing questions and co-pay collection.
• Verify insurance eligibility and resolve issues.
• Support telehealth access and patient portal problems.
• Triage urgent patient requests and escalate when needed.

Kenntnisse

Multitask

Customer service

Communication skills

HIPAA compliance

Team player

Ausbildung

High School or equivalent

Tools

Microsoft Office

EMRs

Jobbeschreibung

LifeStance Health, a leading national mental health provider, seeks a Medical Office Receptionist for our New Rochelle, NY location. You will manage front desk operations, greet patients, check-in/out, handle billing questions, and support telehealth access while maintaining HIPAA compliance.

The role requires strong communication, multitasking, and customer service skills. 1+ year in healthcare operations or similar; high school diploma or equivalent; on-site position with benefits including