Patient Services Front Desk Specialist

Spire Orthopedic Partners; Greenwich (CT); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

Spire Orthopedic Partners in Greenwich, CT is seeking an entry-level Registrar to greet and admit patients, complete registrations, collect referrals, and manage demographic data in the billing system. The role supports smooth patient flow and requires accurate data entry and professional communication.

The position emphasizes HIPAA compliance, attention to detail, and reliable patient service. Training is provided, with opportunities for growth within a broad healthcare network across multiple

Qualifications

• High school diploma or equivalent.
• 1–3 years of experience as registrar or similar function.
• Medical Specialist office experience preferred.
• Ability to use computerized systems.
• Must be detail-oriented and accurate.
• Strong interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Knowledge of different insurance carriers and plan types is a plus.

Responsibilities

• Greet and register patients in a prompt and pleasant manner.
• Instruct patients to complete registration, history and HIPAA acknowledgement forms.
• Request updates from established patients.
• Collect and enter all insurance referrals.
• Make copies of patient forms and insurance cards.
• Enter all demographic information and off-bill comments into billing system.
• Call insurance carriers and patients for follow-up information to complete registration as needed.
• Instruct patients about referral and payment process as needed.
• Notify other departments of patient arrival.
• Pull and file patient encounters.
• Schedule and re-schedule appointments for patients.
• Takes message and respond to requests.
• Perform Expediter (escort patients to exam rooms) and Call Center duties as needed.
• Ensure adherence to HIPAA regulations.
• Performs other duties as requested.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Medical office experience

Computer skills

HIPAA compliance

Interpersonal skills

Education

High school diploma or equivalent

Tools

Billing system

Job description

Spire Orthopedic Partners in Greenwich, CT is seeking an entry-level Registrar to greet and admit patients, complete registrations, collect referrals, and manage demographic data in the billing system. The role supports smooth patient flow and requires accurate data entry and professional communication.

The position emphasizes HIPAA compliance, attention to detail, and reliable patient service. Training is provided, with opportunities for growth within a broad healthcare network across multiple