Patient Services & Scheduling Specialist

Spire Orthopedic Partners; Stamford (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

Spire Orthopedic Partners in Stamford, CT is seeking a full-time Medical Office Registrar. You will greet and register patients, collect insurance information, and guide them through registration, history, and HIPAA forms.

The role includes coordinating referrals, entering demographics, contacting insurers, and supporting scheduling. Strong communication and attention to detail are essential, with prior registrar experience preferred.

Qualifications

• High school diploma or equivalent, Bachelor’s degree preferred.
• Minimum one to three years of experience as registrar or similar function required.
• Medical Specialist office experience preferred.
• Ability to use computerized systems.
• Must be detail-oriented and accurate.
• Strong interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Knowledge of different insurance carriers and plan types is a plus.

Responsibilities

• Greet and register patients in a prompt and pleasant manner.
• Instruct patients to complete registration, history and HIPAA acknowledgement forms.
• Request updates from established patients.
• Collect and enter all insurance referrals.
• Make copies of patient forms and insurance cards.
• Enter all demographic information and off-bill comments into billing system.
• Call insurance carriers and patients for follow-up information to complete registration as needed.
• Instruct patients about referral and payment process as needed.
• Notify other departments of patient arrival.
• Pull and file patient encounters.
• Schedule and re-schedule appointments for patients.
• Takes message and respond to requests.
• Perform Expediter (escort patients to exam rooms) and Call Center duties as needed.
• Ensure adherence to HIPAA regulations.
• Performs other duties as requested.

Skills

Customer service

Verbal communication

Written communication

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Computerized systems

Job description

Spire Orthopedic Partners in Stamford, CT is seeking a full-time Medical Office Registrar. You will greet and register patients, collect insurance information, and guide them through registration, history, and HIPAA forms.

The role includes coordinating referrals, entering demographics, contacting insurers, and supporting scheduling. Strong communication and attention to detail are essential, with prior registrar experience preferred.