Front Desk & Patient Services Specialist

Spire Orthopedic Partners; Newburyport (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k)

Generous PTO

Job summary

Spire Orthopedic Partners is seeking an organized Medical Office Specialist to support patient intake, scheduling, and insurance verification. You will manage front-desk duties, input patient data, and coordinate with care teams to ensure smooth clinic operations.

The role emphasizes accuracy, confidentiality, and courteous communication, with opportunities for growth in a dynamic network of practices across the Northeast.

Qualifications

• High School diploma or GED required.
• At least 1 year of medical office, call center or related experience preferred.
• Familiarity with HIPAA and insurance procedures.
• Proficient in Microsoft Office and web browsers.
• Strong grammar, spelling and proofreading abilities.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize tasks.

Responsibilities

• Provide excellent customer service to patients.
• Register and schedule patients; enter demographics and insurance data.
• Verify patient insurance and referrals.
• Handle calls from patients and relay information to care providers.
• Check in/out patients and collect co-payments.
• Maintain scheduling and input accurate patient information.
• Call facilities regarding patient care as needed.
• Schedule tests and follow-ups; coordinate with physicians.

Skills

Customer service

Data entry

HIPAA knowledge

MS Office

Phone etiquette

Multitasking

Education

High School diploma or GED

Tools

Medical office software

Job description

Spire Orthopedic Partners is seeking an organized Medical Office Specialist to support patient intake, scheduling, and insurance verification. You will manage front-desk duties, input patient data, and coordinate with care teams to ensure smooth clinic operations.

The role emphasizes accuracy, confidentiality, and courteous communication, with opportunities for growth in a dynamic network of practices across the Northeast.