Patient Access & Front Desk Specialist

Spire Orthopedic Partners; Stamford (CT); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Growth opportunities

Dynamic environment

Diverse network of practitioners

Tools and programs

Health benefits

401(k)

Job summary

Spire Orthopedic Partners in Stamford, CT is seeking a registrar to greet and register patients, collect demographics, and enter referrals in our billing system. You will coordinate with insurance carriers, explain registration steps, and ensure HIPAA compliance in a busy clinical setting.

The role emphasizes accuracy, strong communication, and a patient-first approach, with growth opportunities, a dynamic team, and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Minimum 1–3 years of registrar or similar experience.
• Medical office experience preferred.
• Ability to use computerized systems.
• Detail-oriented and accurate.
• Strong interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Knowledge of different insurance carriers and plan types is a plus.

Responsibilities

• Greet and register patients in a prompt and pleasant manner.
• Instruct patients to complete registration, history and HIPAA acknowledgement forms.
• Request updates from established patients.
• Collect and enter all insurance referrals.
• Make copies of patient forms and insurance cards.
• Enter all demographic information and off-bill comments into billing system.
• Call insurance carriers and patients for follow-up information to complete registration as needed.
• Instruct patients about referral and payment process as needed.
• Notify other departments of patient arrival.
• Pull and file patient encounters.
• Schedule and re-schedule appointments for patients.
• Take messages and respond to requests.
• Perform Expediter (escort patients to exam rooms) and Call Center duties as needed.
• Ensure adherence to HIPAA regulations.
• Performs other duties as requested.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Computer literacy

HIPAA awareness

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

EHR systems

Job description

Spire Orthopedic Partners in Stamford, CT is seeking a registrar to greet and register patients, collect demographics, and enter referrals in our billing system. You will coordinate with insurance carriers, explain registration steps, and ensure HIPAA compliance in a busy clinical setting.

The role emphasizes accuracy, strong communication, and a patient-first approach, with growth opportunities, a dynamic team, and a comprehensive benefits package.