Patient Experience Front Desk Specialist

Tanner-Health-1; Carrollton (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Tanner Medical Group in Carrollton, GA is seeking a patient services representative to handle check-in and check-out, enter charges, collect deductibles, post payments, and schedule follow-ups. You will answer phones, register new patients, and help maintain smooth patient flow.

A high school diploma or GED is required. No prior experience is required, though one year in customer service and healthcare setting is preferred.

Qualifications

• Education: High School Diploma or GED.
• Experience: No prior work experience required.
• One year of customer service experience preferred.
• Experience in a Healthcare setting preferred.
• Ability to multi-task and maintain a high level of customer service.

Responsibilities

• Acts as the first point of contact for patients in the office for check-in and check-out.
• Enter charges, collect deductibles and coinsurances, post payments and schedule follow-ups.
• Answer telephone calls, register new patients and arrange appointments.
• Maintain a courteous, proactive approach and assist patients with questions and requests.

Skills

Customer service

Communication skills

Professional demeanor

Teamwork

Detail oriented

Education

High school diploma or GED

Tools

Computer skills

Job description

Tanner Medical Group in Carrollton, GA is seeking a patient services representative to handle check-in and check-out, enter charges, collect deductibles, post payments, and schedule follow-ups. You will answer phones, register new patients, and help maintain smooth patient flow.

A high school diploma or GED is required. No prior experience is required, though one year in customer service and healthcare setting is preferred.