Patient Services & Front Desk Specialist

Trinity Health Of New England; Bloomfield (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Trinity Health Of New England's Farmington Primary Care team is seeking a friendly Business Services Representative to be the first point of contact for patients. You will manage appointment scheduling, patient registration, insurance verification, and collect copays at the time of service, helping visits run smoothly and patients feel cared for.

You will coordinate pre-authorizations and referrals, assist with chart preparation, and support providers with accurate, courteous service in a

Qualifications

• High school diploma or equivalent is required.
• Experience in a medical office or billing is preferred.
• Spanish language ability is a plus.

Responsibilities

• Greet patients in person or by phone in a courteous, professional manner.
• Schedule patient appointments following department protocols to maximize productivity.
• Verify insurance and collect copays and payments at the time of service.

Skills

Customer service

Medical office experience

Bilingual Spanish

Phone etiquette

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Trinity Health Of New England's Farmington Primary Care team is seeking a friendly Business Services Representative to be the first point of contact for patients. You will manage appointment scheduling, patient registration, insurance verification, and collect copays at the time of service, helping visits run smoothly and patients feel cared for.

You will coordinate pre-authorizations and referrals, assist with chart preparation, and support providers with accurate, courteous service in a