Medical Front Desk & Scheduling Specialist

Trinity Health Mid-Atlantic; Enfield (CT); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Benefits day 1

Job summary

Trinity Health Mid-Atlantic in Enfield, CT is seeking a friendly Business Services Representative to manage non-clinical office tasks. You will greet patients, handle front desk duties, schedule appointments, verify insurance, and collect copays to support efficient visits.

This role emphasizes accuracy, customer service, and teamwork with providers to ensure high-quality primary care for the Enfield community. Day shift, full-time, with strong benefits.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing preferred.
• Knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills and proficiency with Windows and MS Office.
• Accuracy and dependability required.

Responsibilities

• Greet patients and answer calls in a courteous, professional manner.
• Schedule patient appointments according to department protocols.
• Process patient registrations and verify insurance information.
• Collect copays and payments at the time of service.
• Assist with pre-authorizations and referrals and prepare charts for visits.

Skills

Customer service

Phone etiquette

Verbal communication

MS Office

Medical terminology

Education

High school diploma

Tools

EHR systems

Job description

Trinity Health Mid-Atlantic in Enfield, CT is seeking a friendly Business Services Representative to manage non-clinical office tasks. You will greet patients, handle front desk duties, schedule appointments, verify insurance, and collect copays to support efficient visits.

This role emphasizes accuracy, customer service, and teamwork with providers to ensure high-quality primary care for the Enfield community. Day shift, full-time, with strong benefits.