Patient Services Front Desk Specialist

Premier Talent Partners; Beverly Hills (CA); On-site; USD 41,000 - 50,000; Full time

Job summary

Premier Talent Partners seeks a friendly Medical Office Receptionist to be the first point of contact for patients and visitors in a fast-paced medical setting. You will manage front-desk activities, verify demographics, and handle scheduling, payments, and records with discretion.

The role emphasizes professional communication, accuracy, and patient service while coordinating with healthcare staff to maintain smooth patient flow and a welcoming environment.

Qualifications

• Minimum of 3 years of experience in a medical office or clinical administrative role.
• announcements not included
• Experience with patient scheduling, insurance verification, and EHR systems.
• Basic knowledge of medical terminology.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize effectively in a busy environment.
• Proficiency with computers and scheduling software.

Responsibilities

• Greet and assist patients and visitors in a friendly and professional manner.
• Check patients in and out, verify demographic information, and ensure paperwork is complete.
• Schedule, confirm, reschedule, and cancel patient appointments efficiently.
• Answer and route calls, respond to inquiries, and provide excellent service.
• Verify insurance coverage and collect copayments or balances.
• Enter/update patient information in EHR/practice management systems accurately.
• Scan and organize patient documents and records.
• Provide patients with forms and information about office procedures.
• Coordinate with providers, assistants, billing, and staff to support flow.
• Follow up on confirmations, cancellations, and no-shows to optimize scheduling.
• Assist with referrals, records requests, and other admin tasks.
• Maintain a welcoming, clean reception/waiting area.
• Handle confidential information per HIPAA and policies.
• Process payments and maintain front-desk records.
• Perform additional duties as assigned.

Skills

Scheduling appointments

Insurance verification

EHR systems

Medical terminology

Customer service

Attention to detail

Communication skills

Multitasking

Tools

EHR software

Practice management software

Scheduling software

Job description

Premier Talent Partners seeks a friendly Medical Office Receptionist to be the first point of contact for patients and visitors in a fast-paced medical setting. You will manage front-desk activities, verify demographics, and handle scheduling, payments, and records with discretion.

The role emphasizes professional communication, accuracy, and patient service while coordinating with healthcare staff to maintain smooth patient flow and a welcoming environment.