Front Desk & Patient Care Specialist — Full-Time Day Shift

Providence; Anchorage (AK); On-site; USD 48,000 - 58,000; Full time

Job summary

Providence Crisis Stabilization Center in Anchorage is seeking a Patient Services Specialist for the Day Shift. You will be the first point of contact for patients and visitors, delivering exceptional customer service to support patient satisfaction.

The role emphasizes teamwork, healthcare setting familiarity, and the opportunity to contribute to a compassionate, patient-focused care environment in Alaska.

Qualifications

• 1 year customer service experience or Providence internship completed.
• Preferred medical office or health care experience.
• Basic experience with electronic medical records and/or computerized billing systems.
• Medical terminology experience.
• Rooming position experience: CNA, non-credentialed MA, EMT experience, or similar.

Responsibilities

• First point of contact to patients or visitors in person or by phone.
• Provide exceptional customer service to maintain high patient satisfaction.

Skills

Customer service

Internship completion

Medical terminology

Rooming experience

Education

Providence internship

Tools

EMR systems

Billing software

Job description

Providence Crisis Stabilization Center in Anchorage is seeking a Patient Services Specialist for the Day Shift. You will be the first point of contact for patients and visitors, delivering exceptional customer service to support patient satisfaction.

The role emphasizes teamwork, healthcare setting familiarity, and the opportunity to contribute to a compassionate, patient-focused care environment in Alaska.