Patient Services/Front Desk Representative

KI HEALTH PARTNERS, LLC; Westport (CT); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Profit sharing

Vision insurance

Company parties

Job summary

Ki Ketamine, LLC is seeking a friendly Front Desk Representative to join our clinic team. You will greet clients, book appointments, answer calls, and collect payment information, delivering a warm, professional customer experience at every touchpoint.

The ideal candidate has strong communication skills, is computer savvy, and can multitask in a fast-paced environment, providing support across reception and administrative tasks as clients move through our services.

Qualifications

• One or more years of experience as a receptionist or similar role is preferred.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.
• Maintain a clean and inviting environment.
• Provide general customer service and attend to the needs of customers throughout their services.

Skills

Receptionist experience

Excellent communication

Customer service

Computer skills

Multi-tasking

Tools

Scheduling software

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Vision insurance
• Company parties

Job Summary

Ki Ketamine, LLC is seeking a friendly and service-oriented Patient Services/Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• One or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills