Patient Services Front Desk Receptionist

Revere Health; Provo, Orem (UT, UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Insurance benefits

Paid time off

Paid holidays

Retirement program

Wellness program

Job summary

Revere Health in Provo, UT is seeking a receptionist to be the friendly first point of contact for patients and visitors. You will manage check-in, verify appointments, schedule follow-ups, and keep the front desk organized for the team.

Responsibilities include answering phones, transferring calls, processing co-pays, and ensuring patient privacy. The role requires a courteous demeanor and precise data entry to help patients start their visit with confidence.

Qualifications

• High school diploma or equivalent is required.
• 1 year of customer service or reception experience, preferably in a healthcare setting.
• Strong customer service and communication skills are essential.
• Good telephone etiquette is required.

Responsibilities

• Greet patients and visitors courteously and guide them through check-in.
• Verify appointment times and update patient information in the system.
• Schedule appointments and manage the computer system with accuracy.
• Answer phones promptly, transfer calls thoughtfully, and take complete messages.
• Collect co-payments and occasional payments on accounts; assist in basic billing tasks as needed.
• Ensure privacy and proper handling of records in compliance with regulations.

Skills

Customer service

Communication skills

Telephone etiquette

Front desk experience

Healthcare environment

Education

High school diploma or equivalent

Job description

Revere Health in Provo, UT is seeking a receptionist to be the friendly first point of contact for patients and visitors. You will manage check-in, verify appointments, schedule follow-ups, and keep the front desk organized for the team.

Responsibilities include answering phones, transferring calls, processing co-pays, and ensuring patient privacy. The role requires a courteous demeanor and precise data entry to help patients start their visit with confidence.