Family Medicine Receptionist- FT

Revere Health; Provo, Orem (UT, UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Insurance benefits

Paid time off

Paid holidays

Retirement program

Wellness program

Job summary

Revere Health in Provo, UT is seeking a receptionist to be the friendly first point of contact for patients and visitors. You will manage check-in, verify appointments, schedule follow-ups, and keep the front desk organized for the team.

Responsibilities include answering phones, transferring calls, processing co-pays, and ensuring patient privacy. The role requires a courteous demeanor and precise data entry to help patients start their visit with confidence.

Qualifications

• High school diploma or equivalent is required.
• 1 year of customer service or reception experience, preferably in a healthcare setting.
• Strong customer service and communication skills are essential.
• Good telephone etiquette is required.

Responsibilities

• Greet patients and visitors courteously and guide them through check-in.
• Verify appointment times and update patient information in the system.
• Schedule appointments and manage the computer system with accuracy.
• Answer phones promptly, transfer calls thoughtfully, and take complete messages.
• Collect co-payments and occasional payments on accounts; assist in basic billing tasks as needed.
• Ensure privacy and proper handling of records in compliance with regulations.

Skills

Customer service

Communication skills

Telephone etiquette

Front desk experience

Healthcare environment

Education

High school diploma or equivalent

Job description

Receptionist

Do you enjoy being the person who helps a patient feel taken care of from the moment they arrive? This Receptionist role gives you a steady place at the center of a busy medical office, where your calm communication, accuracy, and follow-through help patients start their visit with confidence.

This full-time role is at Provo Main Campus, 1055 N 500 W, Building A, Provo, UT 84604. The schedule is Monday from 7:30 a.m. to 5:00 p.m., Wednesday and Thursday from 7:30 a.m. to 6:30 p.m., and Friday on a rotating schedule from 7:30 a.m. to 5:00 p.m. one week and 7:30 a.m. to 6:30 p.m. every other week.

Why this team

As a receptionist, you'll help patients feel welcomed, informed, and ready for their visit while keeping the front office organized for the rest of the team. This Receptionist opening is a good fit for someone who likes balancing people-focused work with the kind of detail work that keeps a medical office running smoothly.

Day in the life

In this Receptionist role, you'll greet patients and customers as they arrive, verify appointment times, and guide them through check-in with a friendly, professional approach. You'll update billing information, register new patients, schedule appointments, and enter details into the computer system with care and accuracy. When patients have questions or emotions are running high, you'll respond courteously and help keep the front desk experience respectful and steady.

Your day as a receptionist will also include answering phones promptly, transferring calls thoughtfully, and taking complete, accurate messages. You'll collect co-payments, receive payments on accounts, and reconcile daily cash reports. You'll also obtain required signed forms and follow privacy rules carefully when handling records and patient information. It's work that shapes the first impression of the office and helps patients feel supported before the clinical visit even begins.

What you'll need

• High school diploma or equivalent
• One year of experience in customer service or reception, preferably in a health care environment
• Strong customer service and communication skills
• Good telephone etiquette

Benefits

• Insurance benefits
• Paid all-purpose leave
• Paid holidays
• Retirement program
• Wellness program