Receptionist - Imaging - FT

Revere Health; Provo (UT); On-site; USD 21,000 - 28,000; Full time

Job summary

Revere Health in Provo is seeking a friendly, detail-oriented Receptionist for the Imaging department. You will be the first point of contact, greet patients, schedule appointments, verify insurance, and handle copays in a fast-paced setting.

The role requires excellent communication, empathy, and the ability to navigate multiple computer systems while maintaining patient-centric service across our Provo, American Fork, or Salem offices.

Qualifications

• Greeting patients with a friendly demeanor and assisting them through check-in.
• Scheduling appointments for imaging modalities and procedures.
• Verifying patient information and insurance coverage for accurate billing and records.
• Handling copayments and answering inquiries from patients and staff.

Responsibilities

• Greet patients, check them in, and guide them through the reception area.
• Schedule imaging appointments and coordinate with departments.
• Maintain patient information accurately across systems.
• Assist with billing tasks and insurance verifications as needed.

Skills

Multitasking

Detail-oriented

Communication

Empathy

MS Office

Tools

EHR systems

Job description

At Revere Health, we value the health of our patients above all else. As the largest independent multi-specialty physician group in Utah, our healthcare system gives patients the best in communication, quality, coordination, and innovation. Founded in 1969 in Provo, Utah, Revere Health has grown to include 29 medical specialties in over 100 locations throughout Utah, Arizona, and Nevada.

As the first Accountable Care Organization (ACO) accredited by Medicare in Utah, and the only Next Generation ACO in the state, Revere Health offers a unique, patient-oriented approach to healthcare. We strive to keep medical costs at a minimum while providing the utmost in quality healthcare.

Revere Health: Your Health Above All Else.

Position Summary:

We are seeking a friendly, reliable, and detail-oriented individual to join our team at Revere Health Imaging. As a receptionist, you will be the first point of contact for our patients and play a key role in creating a positive, supportive experience for them.

This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing excellent customer service. Responsibilities include greeting and assisting patients, scheduling appointments, answering and directing phone calls, accurately entering and maintaining patient information, and learning and navigating multiple computer systems.

Essential Job Functions:

• Greeting patients with a friendly demeanor and assisting them through the check-in process.
• Learning and efficiently using various computer programs.
• Scheduling appointments for various imaging modalities and procedures.
• Verifying patient information and insurance coverage for accurate billing and record keeping.
• Collecting copayments for services performed.
• Answering phone calls and addressing inquiries from patients, physicians, and other healthcare professionals.
• Maintaining cleanliness and organization of the reception area.
• Collaborating with medical staff to coordinate patient care and address concerns and requests.
• Performing other job duties as assigned.

Qualifications:

• Strong multitasking skills and the ability to prioritize tasks in a fast-paced environment.
• Attention to detail and accuracy in tasks.
• Excellent communication and interpersonal skills, with a focus on empathy and patient-centered care.
• Proficiency in Microsoft and other computer experience is preferred.
• Proficiency with basic medical terminology and experience with electronic health records systems is preferred.

Status:

Full-Time

Position:

Receptionist

Department:

Imaging

Location:

Provo, American Fork, or Salem

Hours:

Full-Time 30-40 hours/week

• Monday-Friday
• Able to work in our Provo, American Fork, or Salem office locations

Hours can be between:

• 7am - 8pm Monday - Thursday
• 7am - 5pm on Friday