Patient Services Front Desk Coordinator - In-Person Denver

Mountain View Pain Center; Denver (CO); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental, and vision insurance

Life insurance

Short- and long-term disability

PTO plus paid holidays

Job summary

Mountain View Pain Center in Denver, CO is seeking a Front Desk Receptionist Float to be the first impression of our clinic. This full-time, onsite role supports operations by managing patient flow, scheduling, coordinating care, and ensuring clear communication across departments.

You will greet patients, answer calls, book appointments using clinic software, verify insurance, process payments, and maintain accurate records.

Qualifications

• High school diploma or equivalent, some college preferred
• Minimum 1 year experience as a medical receptionist in a fast paced environment
• Minimum 1 year experience with medical scheduling
• Strong customer service skills and patient-first mindset
• Proficient computer and typing skills
• Bilingual in Spanish and English preferred
• Access to reliable transportation

Responsibilities

• Welcome patients and visitors with professionalism, warmth, and compassion
• Schedule, confirm, and reschedule patient appointments using clinic software systems
• Answer incoming calls and provide accurate, timely information to patients and callers
• Make outbound calls to reschedule appointments and meet minimum call attempt expectations
• Coordinate appointment transitions for patients with multiple same-day visits
• Facilitate Uber transportation for Personal Injury (PI) patients when needed
• Collect and verify insurance information and process payments as required
• Scan, upload, and maintain accurate patient documentation
• Communicate promptly and effectively with clinical and administrative teams
• Notify medical staff of patient arrivals and support patient flow throughout the clinic
• Maintain a clean, organized, and professional front reception area
• Support general administrative tasks as assigned

Skills

Customer service

Scheduling

Communication

Bilingual

Education

High school diploma or equivalent

Tools

Clinic software

Typing

Job description

Mountain View Pain Center in Denver, CO is seeking a Front Desk Receptionist Float to be the first impression of our clinic. This full-time, onsite role supports operations by managing patient flow, scheduling, coordinating care, and ensuring clear communication across departments.

You will greet patients, answer calls, book appointments using clinic software, verify insurance, process payments, and maintain accurate records.