Front Desk Receptionist Float - Central Denver Clinics - No Weekends

Mountain View Pain Center; Denver (CO); Sur place; USD 27 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Medical, dental, and vision insurance

Life insurance

Short- and long-term disability

PTO plus paid holidays

Résumé du poste

Mountain View Pain Center in Denver, CO is seeking a Front Desk Receptionist Float to be the first impression of our clinic. This full-time, onsite role supports operations by managing patient flow, scheduling, coordinating care, and ensuring clear communication across departments.

You will greet patients, answer calls, book appointments using clinic software, verify insurance, process payments, and maintain accurate records.

Qualifications

• High school diploma or equivalent, some college preferred
• Minimum 1 year experience as a medical receptionist in a fast paced environment
• Minimum 1 year experience with medical scheduling
• Strong customer service skills and patient-first mindset
• Proficient computer and typing skills
• Bilingual in Spanish and English preferred
• Access to reliable transportation

Responsabilités

• Welcome patients and visitors with professionalism, warmth, and compassion
• Schedule, confirm, and reschedule patient appointments using clinic software systems
• Answer incoming calls and provide accurate, timely information to patients and callers
• Make outbound calls to reschedule appointments and meet minimum call attempt expectations
• Coordinate appointment transitions for patients with multiple same-day visits
• Facilitate Uber transportation for Personal Injury (PI) patients when needed
• Collect and verify insurance information and process payments as required
• Scan, upload, and maintain accurate patient documentation
• Communicate promptly and effectively with clinical and administrative teams
• Notify medical staff of patient arrivals and support patient flow throughout the clinic
• Maintain a clean, organized, and professional front reception area
• Support general administrative tasks as assigned

Connaissances

Customer service

Scheduling

Communication

Bilingual

Formation

High school diploma or equivalent

Outils

Clinic software

Typing

Description du poste

Job Details: Job Location: Denver, CO 80238, Position Type: Full Time, Salary Range: $19.75 - $21.75 Hourly, About Mountain View Pain Center:

Mountain View Pain Center is a comprehensive pain management and rehabilitation practice committed to treating the whole patient with compassion, innovation, and teamwork. We blend chiropractic care, physical therapy, pain management, and acupuncture to create individualized, evidence-based treatment plans that address pain at its source.

Our collaborative, patient-centered approach ensures every patient receives coordinated care from a multidisciplinary team working together towards the goals of restoring function, improving quality of life, and promoting long-term wellness. At Mountain View Pain Center, we believe healing happens best when providers communicate, support one another, and place the patient experience at the center of everything we do.

Position Summary

The Front Desk Receptionist Float is the first impression of Mountain View Pain Center and plays a critical role in creating a welcoming, organized, and efficient patient experience. This role supports clinic operations by managing patient flow, scheduling appointments, coordinating care, and ensuring clear communication across departments, where ever they are needed.

You’ll serve as a key point of contact for patients—both in person and over the phone—while maintaining accurate records, handling insurance information, and supporting smooth daily clinic operations. Floating Front Desk Receptionists must be flexible with their location assignments and maintain the highest standards of customer service across all clinics.

What You’ll Do

• Welcome patients and visitors with professionalism, warmth, and compassion
• Schedule, confirm, and reschedule patient appointments using clinic software systems
• Answer incoming calls and provide accurate, timely information to patients and callers
• Make outbound calls to reschedule appointments and meet minimum call attempt expectations
• Coordinate appointment transitions for patients with multiple same-day visits
• Facilitate Uber transportation for Personal Injury (PI) patients when needed
• Collect and verify insurance information and process payments as required
• Scan, upload, and maintain accurate patient documentation
• Communicate promptly and effectively with clinical and administrative teams
• Notify medical staff of patient arrivals and support patient flow throughout the clinic
• Maintain a clean, organized, and professional front reception area
• Support general administrative tasks as assigned

Qualifications: Minimum Experience & Qualifications

• High school diploma or equivalent, some college preferred
• Minimum 1 year experience as a medical receptionist in a fast paced environment
• Minimum 1 year experience with medical scheduling
• Strong customer service skills and patient-first mindset
• Proficient computer and typing skills
• Bilingual in Spanish and English preferred
• Access to reliable transportation

Compensation & Schedule

• Pay Range: $19.75 - $21.75 per hour
• Job Type: Full-time
• Work Location: Central Park and Downtown Denver Clinics — 100% onsite/in-person
• Hours:
• Monday–Thursday: 7:45 AM–12:00 PM; 1:00 PM–5:00 PM
• Friday: 7:45 AM–1:00 PM

Benefits

• 401(k) with company matching
• Medical, dental, and vision insurance
• Life insurance
• Short- and long-term disability coverage
• Paid time off (PTO) plus paid holidays