Front Desk Receptionist - Central Denver Clinic - No Weekends

Mountain View Pain Center; Denver (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with company matching

Medical, dental, and vision insurance

Life insurance

Short- and long-term disability

Paid time off and holidays

Job summary

Mountain View Pain Center is seeking a Front Desk Receptionist at our Central Park Clinic in Denver. The role supports clinic operations, manages patient flow, and ensures a smooth, organized patient experience on site.

The ideal candidate has a high school diploma with at least one year in medical reception and scheduling, and is proficient with clinic software. Bilingual Spanish/English is preferred to serve diverse patients. This is a full-time, on-site position with comprehensive benefits.

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum 1 year experience as a medical receptionist in a fast-paced environment.
• Minimum 1 year experience with medical scheduling.

Responsibilities

• Greet patients and visitors in a professional and welcoming manner.
• Schedule, confirm, and reschedule appointments using clinic software.
• Answer calls and provide accurate information to patients and callers.

Skills

Customer service

Scheduling

Bilingual Spanish/English

Education

High school diploma

Some college

Tools

Clinic software

Typing

General computer skills

Job description

About Mountain View Pain Center:Mountain View Pain Center is a comprehensive pain management and rehabilitation practice committed to treating the whole patient with compassion, innovation, and teamwork. We blend chiropractic care, physical therapy, pain management, and acupuncture to create individualized, evidence-based treatment plans that address pain at its source.Our collaborative, patient-centered approach ensures every patient receives coordinated care from a multidisciplinary team working together towards the goals of restoring function, improving quality of life, and promoting long-term wellness. At Mountain View Pain Center, we believe healing happens best when providers communicate, support one another, and place the patient experience at the center of everything we do.Position Summary:The Front Desk Receptionist is the first impression of Mountain View Pain Center and plays a critical role in creating a welcoming, organized, and efficient patient experience. This role supports clinic operations by managing patient flow, scheduling appointments, coordinating care, and ensuring clear communication across departments.You’ll serve as a key point of contact for patients—both in person and over the phone—while maintaining accurate records, handling insurance information, and supporting smooth daily clinic operations.What You’ll Do:Welcome patients and visitors with professionalism, warmth, and compassionSchedule, confirm, and reschedule patient appointments using clinic software systemsAnswer incoming calls and provide accurate, timely information to patients and callersMake outbound calls to reschedule appointments and meet minimum call attempt expectationsCoordinate appointment transitions for patients with multiple same-day visitsFacilitate Uber transportation for Personal Injury (PI) patients when neededCollect and verify insurance information and process payments as requiredScan, upload, and maintain accurate patient documentationCommunicate promptly and effectively with clinical and administrative teamsNotify medical staff of patient arrivals and support patient flow throughout the clinicMaintain a clean, organized, and professional front reception areaSupport general administrative tasks as assignedMinimum Experience & QualificationsHigh school diploma or equivalent, some college preferredMinimum 1 year experience as a medical receptionist in a fast paced environmentMinimum 1 year experience with medical schedulingStrong customer service skills and patient-first mindsetProficient computer and typing skillsBilingual in Spanish and English preferredAccess to reliable transportationCompensation & SchedulePay Range: $19.50 – $21.00 per hourJob Type: Full-timeWork Location: Central Park Clinic — 100% onsite/in-personHours:Monday–Thursday: 7:45 AM–5:00 PMFriday: 7:45 AM–1:00 PMBenefits401(k) with company matchingMedical, dental, and vision insuranceLife insuranceShort- and long-term disability coveragePaid time off (PTO) plus paid holidays