Patient Services Front Desk Coordinator

SimonMed; Phoenix (AZ); On-site; USD 25,000 - 26,000; Full time

Job summary

SimonMed is seeking an administrative professional to greet patients and visitors, collect forms, and verify insurance details in a busy Phoenix clinic. You will handle co-pays, collect payments, and coordinate with care teams while maintaining accurate patient records and HIPAA compliance.

Ideal candidates will have a high school diploma and 2+ years of healthcare admin experience. Prior healthcare exposure is preferred, with strong communication and data-entry skills required.

Qualifications

• High school diploma or equivalent is required.
• 2+ years related experience preferred.
• Prior healthcare experience preferred.

Responsibilities

• Greet and welcome patients and visitors in a friendly and professional manner.
• Respond to patient and caregivers' inquiries compassionately and respectfully.
• Collect and process necessary forms, such as insurance details, medical histories, and consent forms.
• Collect co-pays, process payments, and verify insurance information for billing purposes.
• Communicate with patients, radiologists, or technologists regarding patient needs or appointment changes.
• Update and maintain accurate patient files, both physical and electronic, while ensuring confidentiality and compliance with HIPAA regulations.
• Answer phone calls and relay messages.
• Assist with administrative tasks including filing, faxing, and scanning documents
• Other duties as assigned.

Skills

Customer service

Communication

Data entry

Multi-tasking

Attention to detail

Education

High school diploma or equivalent

Tools

EHR systems

Insurance verification software

Job description

SimonMed is seeking an administrative professional to greet patients and visitors, collect forms, and verify insurance details in a busy Phoenix clinic. You will handle co-pays, collect payments, and coordinate with care teams while maintaining accurate patient records and HIPAA compliance.

Ideal candidates will have a high school diploma and 2+ years of healthcare admin experience. Prior healthcare exposure is preferred, with strong communication and data-entry skills required.