Patient Services Front Desk Coordinator

Arallergy; Paducah (KY); On-site; USD 19,000 - 30,000; Full time

Job summary

Family Allergy & Asthma is seeking a Front Office Coordinator in Paducah, KY. The role supports the front desk, handles patient check-in/out, insurance processing, and payment collection while promoting portal use and ensuring HIPAA compliance.

The position requires strong computer and customer service skills, a high school diploma, and willingness to travel to satellite offices as needed. Work hours are Monday–Friday, 8:00 a.m. – 5:00 p.m.

Qualifications

• High School Diploma or equivalent.
• Strong computer skills.
• Previous customer service experience.
• Valid Driver’s License required.

Responsibilities

• Check patients in and out.
• Copy/scan insurance cards and take patient photo.
• Collect co-pays and deductibles; post payments.
• Encourage patient portal utilization and ensure forms signed.
• Balance daily money and prepare deposits.
• Answer phones and schedule appointments for new and existing patients.
• Enter patient demographics, insurance, and referrals into IMS.
• Prepare front desk paperwork and print schedules for clinic.

Skills

Computer skills

Customer service

Education

High School Diploma

Job description

Family Allergy & Asthma is seeking a Front Office Coordinator in Paducah, KY. The role supports the front desk, handles patient check-in/out, insurance processing, and payment collection while promoting portal use and ensuring HIPAA compliance.

The position requires strong computer and customer service skills, a high school diploma, and willingness to travel to satellite offices as needed. Work hours are Monday–Friday, 8:00 a.m. – 5:00 p.m.