Front Office Coordinator — Travel-Ready Medical Admin

Family Allergy & Asthma; Louisville (KY); On-site; USD 19,000 - 28,000; Full time

Job summary

Family Allergy & Asthma is seeking a Front Office Coordinator for the Louisville clinic. You will manage front desk operations, check patients in/out, collect payments, and coordinate appointments across satellite locations.

The role requires strong customer service, attention to detail, and adherence to HIPAA policies. The position offers standard weekday hours Mon-Fri with travel to satellite clinics as needed.

Qualifications

• High School Diploma or equivalent.
• Strong computer skills.
• Previous customer service experience.
• Valid Driver’s License required.
• Ability to travel to satellite offices, as needed.
• Must be a quick learner, organized, and team oriented.

Responsibilities

• Check patients in and out.
• Copy/scan insurance cards.
• Take patient photo.
• Collect co-pays and deductibles.
• Post payments to patient account.
• Encourage portal utilization.
• Ensure that all required consent forms are signed.
• Balance all money collected at the end of day and prepare deposit.
• Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients.
• Enter patient demographics, insurance, and referral information into IMS.
• Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messages.
• Scan testing sheets and all other paperwork as needed.
• Cancel and reschedule appointments as needed.
• Keep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requested.
• Process Allergy Zone purchases.
• Maintain and follow HIPAA policies and procedures.
• Travel to satellite clinics as scheduled.

Skills

Fluent English

Effective communication

Strong computer skills

Customer service experience

Valid Driver's License

Education

High School Diploma or equivalent

Job description

Family Allergy & Asthma is seeking a Front Office Coordinator for the Louisville clinic. You will manage front desk operations, check patients in/out, collect payments, and coordinate appointments across satellite locations.

The role requires strong customer service, attention to detail, and adherence to HIPAA policies. The position offers standard weekday hours Mon-Fri with travel to satellite clinics as needed.