Medical Front Desk Coordinator

Family Allergy & Asthma; Paducah (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

Family Allergy & Asthma is seeking a Front Office Coordinator in Paducah, KY. The role oversees patient check-in/out, insurance processing, payments, scheduling, and front desk operations.

You will interact with patients and staff to ensure accurate records, HIPAA compliance, and efficient clinic flow. This full-time, on-site position requires strong communication, computer skills, and a customer-service mindset.

Qualifications

• Proficient communication with patients and staff.
• Ability to read and interpret documents and policies.
• Experience handling cash, co-pays and insurance information.

Responsibilities

• Check patients in and out.
• Copy/scan insurance cards.
• Take patient photo.
• Collect co-pays and deductibles.
• Post payments to patient accounts.
• Encourage patient portal use.
• Ensure consent forms are signed.
• Balance daily cash and prepare deposits.
• Answer calls and schedule appointments.
• Enter patient demographics and insurance into IMS.
• Prepare front desk before clinic and manage paperwork.
• Scan forms and manage records as needed.
• Cancel or reschedule appointments.
• Maintain HIPAA compliance.
• Travel to satellite clinics as scheduled.

Skills

Effective communication

Fluent English

Computer literacy

Customer service

Education

High School Diploma or equivalent

Tools

IMS

Job description

Family Allergy & Asthma is seeking a Front Office Coordinator in Paducah, KY. The role oversees patient check-in/out, insurance processing, payments, scheduling, and front desk operations.

You will interact with patients and staff to ensure accurate records, HIPAA compliance, and efficient clinic flow. This full-time, on-site position requires strong communication, computer skills, and a customer-service mindset.