Patient Services Front Desk Coordinator

SUN MAR HEALTH CARE; Lake Forest (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

SUN MAR HEALTH CARE is seeking a full-time Receptionist at our Trabuco Hills Post-Acute facility to ensure exceptional guest experiences. You will greet guests and families, handle phones, maintain guest files, and provide admissions, recruiting, and billing support while complying with HIPAA laws.

The role emphasizes strong customer service, multi-tasking across administrative tasks, and contributing to a welcoming environment for residents and visitors.

Qualifications

• High school diploma required.

Responsibilities

• Greet guests and family members as they come in.
• Answer phones and use judgment to transfer calls or locate key leadership as requested.
• Maintain a current guest file by room number.
• Provide administrative/admissions support.
• Provide recruiting support.
• Provide billing support.
• Must comply with HIPAA laws.

Education

High School diploma

Job description

SUN MAR HEALTH CARE is seeking a full-time Receptionist at our Trabuco Hills Post-Acute facility to ensure exceptional guest experiences. You will greet guests and families, handle phones, maintain guest files, and provide admissions, recruiting, and billing support while complying with HIPAA laws.

The role emphasizes strong customer service, multi-tasking across administrative tasks, and contributing to a welcoming environment for residents and visitors.