Patient Services Front Desk Concierge

Cedars-Sinai Medical Center; United States; On-site; USD 30,000 - 45,000; Full time

Job summary

Cedars-Sinai Medical Center is seeking a Lobby Services Associate at Marina del Rey Hospital. The role involves engaging with visitors to enhance their experience, providing necessary information, and ensuring compliance with health and safety regulations. Candidates should have at least a high school diploma and a minimum of one year of customer service experience.

This position demands excellent communication skills and a service-oriented attitude to support patients and their families effectively.

Qualifications

• Minimum 1 year of customer service/front desk experience required, preferred 3 years.
• Must maintain patient confidentiality according to HIPAA guidelines.

Responsibilities

• Greeting and assisting visitors to ensure a positive experience.
• Providing wayfinding tools and information to visitors.
• Managing visitor screening for health compliance.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma/GED

Job description

Cedars-Sinai Medical Center is seeking a Lobby Services Associate at Marina del Rey Hospital. The role involves engaging with visitors to enhance their experience, providing necessary information, and ensuring compliance with health and safety regulations. Candidates should have at least a high school diploma and a minimum of one year of customer service experience.

This position demands excellent communication skills and a service-oriented attitude to support patients and their families effectively.