Patient Services Front Desk Administrator

CATCH Inc.; Philadelphia (Philadelphia County); On-site; USD 34,000 - 48,000; Full time

Job summary

CATCH Inc. in Philadelphia is seeking an Administrative Assistant to greet visitors, answer and route calls, schedule appointments, and maintain consumer records at the Reed Street OutPatient location.

This full-time, dayshift role requires strong organizational and communication skills, the ability to work independently, and strict confidentiality of health information in line with HIPAA and related regulations.

Qualifications

• Associate Degree with one-year of clerical supervision experience, or High School Diploma with three years in customer service/medical office.
• Proficiency in MS Word and MS Excel required.
• Excellent interpersonal and communication skills; ability to work with minimal supervision.

Responsibilities

• Greet visitors and callers; route to appropriate staff.
• Schedule appointments and assist with intakes.
• Maintain consumer records and process medical documents.
• Perform daily registration and intake tasks; ensure accuracy of charts.
• Order, restock, and manage office supplies and inventory.
• Ensure confidentiality of records per HIPAA and related laws.

Skills

MS Word

MS Excel

Electronic health records

Interpersonal skills

Customer service

Time management

Education

Associate Degree

High School Diploma with 3 years experience

Job description

CATCH Inc. in Philadelphia is seeking an Administrative Assistant to greet visitors, answer and route calls, schedule appointments, and maintain consumer records at the Reed Street OutPatient location.

This full-time, dayshift role requires strong organizational and communication skills, the ability to work independently, and strict confidentiality of health information in line with HIPAA and related regulations.