Patient Services Design & Process Lead

247Hire; Mettawa (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

247Hire is looking for a Patient Services Business Design Manager in Mettawa, Illinois. This role involves working closely with design leads to enhance patient support programs by capturing business requirements and improving process flows.

The ideal candidate will have strong communication skills, a Bachelor's degree, and experience in managing complex projects. This position emphasizes collaboration across a highly matrixed environment to ensure efficient program implementation and design adherence.

Qualifications

• 2+ years participating on teams at the product indication, brand, and enterprise level.
• 2+ years translating business needs into solution design.
• Proven ability to manage multiple, complex projects in a highly matrixed environment.

Responsibilities

• Leverage best practices, standard procedures and process design to identify opportunities for improvement.
• Partner with Design Lead to translate business strategy into process assessments.
• Support program development and integration efforts with key stakeholders.

Skills

Business acumen

Verbal and written communication skills

Project management

Process efficiency

Education

Bachelor’s Degree

Job description

247Hire is looking for a Patient Services Business Design Manager in Mettawa, Illinois. This role involves working closely with design leads to enhance patient support programs by capturing business requirements and improving process flows.

The ideal candidate will have strong communication skills, a Bachelor's degree, and experience in managing complex projects. This position emphasizes collaboration across a highly matrixed environment to ensure efficient program implementation and design adherence.