Senior Leader, Patient Services Process Design & Strategy

AbbVie; Mettawa (IL); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

401(k) plan

Job summary

AbbVie in Mettawa is seeking an Associate Director, Business Process Design to enhance patient support programs. This role requires strong management experience and the ability to collaborate across multiple teams to ensure business objectives are met.

Candidates must possess a Bachelor’s degree and a minimum of 7 years’ experience in management, with a focus on program and project management. Benefits include comprehensive medical coverage, 401(k), and eligibility for short- and long-term incentive programs.

Qualifications

• 7+ years of management experience.
• 7+ years in Enterprise/Program/Project Management.
• 7+ years translating business needs into solution design.
• Ability to manage multiple projects in a highly matrixed environment.

Responsibilities

• Work as part of a team to identify opportunities for improvement and cost savings.
• Translates business strategy into appropriate processes for new care models.
• Enhances patient experience within existing care models.
• Support program development with internal and external partners.

Skills

Management Experience

Enterprise/Program Management

Business Process Design

Project Management

Strong Communication Skills

Education

Bachelor’s degree in a related area

Tools

CRM Solutions

Business Intelligence Tools

Job description

AbbVie in Mettawa is seeking an Associate Director, Business Process Design to enhance patient support programs. This role requires strong management experience and the ability to collaborate across multiple teams to ensure business objectives are met.

Candidates must possess a Bachelor’s degree and a minimum of 7 years’ experience in management, with a focus on program and project management. Benefits include comprehensive medical coverage, 401(k), and eligibility for short- and long-term incentive programs.