Patient Services Coordinator - TPACU

UT MD Anderson

Houston (TX)

On-site

USD 40,000 - 60,000

Full time

2 days ago

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Benefits offered by this job

Medical benefits (zero premium) first

Dental coverage

Vision coverage

Life insurance

AD&D coverage

Disability coverage

PTO and EIB

Paid holidays

Tuition assistance

Retirement plans

Wellness programs

Career development opportunities

Job summary

The University of Texas MD Anderson Cancer Center in Houston is seeking a Patient Services Coordinator with healthcare experience to join a premier cancer care and research center. The role focuses on greeting patients, scheduling visits, coordinating physician orders, and ensuring accurate records and smooth patient flow.

The ideal candidate has at least two years in a hospital setting as a PSC or similar, proficiency in Word and Excel, excellent communication and patient relations skills, and

Qualifications

Two years of healthcare experience in a hospital setting as a PSC or comparable role.
Proficient in Microsoft Word and Excel.
Excellent communication and patient relations skills; thrives in a collaborative, team-oriented environment.

Responsibilities

Greet, orient and answer questions.
Advise patients and family members of available services.
Schedule patient visits, physician appointments, diagnostic tests, procedures, and treatments.
Transcribe and coordinate physician orders.
Communicate pertinent information regarding appointments, scheduling, and necessary preparations to patients, families, physicians, team members, and other patient care areas.

Skills

Communication

Patient relations

Teamwork

Education

High School Diploma or Equivalent

Associate's Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Seeking a Patient Services Coordinator to join one of the world's most respected centers devoted exclusively to cancer patient care, research, education and prevention.

The ideal candidate brings at least two years of healthcare experience in a hospital setting as a Patient Service Coordinator (PSC) or in a comparable role. They are proficient in Microsoft Word and Excel, possess excellent communication and patient relations skills, and thrive in a collaborative, team-oriented environment focused on delivering exceptional patient care.

Shift is 3pm-11pm, Monday - Friday.

MD Anderson offers employees:

Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week.
Group Dental, Vision, Life, AD&D and Disability coverage.
Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals.
Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs.
Tuition Assistance Program after six months of service.
Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans.
Employer paid life, AD&D and an illness-related reduced salary pay program.
Extensive wellness, recognition, fitness, employee health programs and employee resource groups.
Opportunities for professional growth through Career Development Center and Mentoring programs.

Key Functions

Patient Interaction

Greet, orient and answer questions.
Advise patients and family members of available services.
Schedule patient visits, physician appointments, diagnostic tests, procedures, and treatments.

Work Environment

Assist in maintaining a safe environment for patients, co-workers, and visitors.
Transcribe and coordinate physician orders.
Communicate pertinent information regarding appointments, scheduling, and necessary preparations to patients, families, physicians, team members, and other patient care areas.

Record Maintenance

Prepares and maintains appointment templates and/or patient records, electronically and/or manually as directed.
Updates relevant patient information to maintain an accurate patient record.
Responsible for the security and confidentiality of patient information always.
Handles and processes a complex and varied series of documents and situations.

Financial Activities

Reviews and reconciles patient charge documents in accordance with established departmental processes.
Enters technical charges as needed.
May collect and reconcile cash payments as needed.
Identifies and initiates the prepayment and financial counseling as appropriate.

EDUCATION

Required: High School Diploma or Equivalent
Preferred: Associate's Degree

Work Experience

Required: 3 years Relevant work experience. or
Additional education may be substituted for required experience on a one-to-one basis.

OTHER REQUIREMENTS

Must pass pre-employment skills test as required and administered by Human Resources.

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

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