Patient Services Coordinator - Procedural and Therapeutics

University of Texas MD Anderson Cancer Center

Houston (TX)

Sur place

USD 40 000 - 60 000

Plein temps

Il y a 3 jours

Soyez parmi les premiers à postuler

Obtenez une réponse de cet employeur

Votre CV et votre lettre de motivation, adaptés exactement à ce que l’employeur recherche.

Passez les filtres ATS

Avantages offerts par ce poste

Day-one benefits

Tuition assistance

Retirement plans

Paid time off

Wellness programs

Résumé du poste

The University of Texas MD Anderson Cancer Center seeks a Patient Services Coordinator to help ease the patient journey by coordinating appointments, scheduling diagnostic tests, and communicating clearly with patients and families. You will support physicians and nursing teams to ensure seamless care in a fast-paced hospital setting.

With day-one benefits, tuition assistance, and retirement plans, MD Anderson emphasizes growth, balance, and excellence.

Qualifications

High school diploma or equivalent required.
Three years of relevant work experience; substitutions allowed with additional education.
Must pass pre-employment skills test.

Responsabilités

Coordinate and schedule patient appointments, tests, procedures, and treatments accurately and efficiently.
Serve as a key contact for patients and families by providing clear scheduling information, prepayment details, services, and next steps.
Partner with physicians, nurses, and multidisciplinary teams to support coordinated care delivery.
Maintain and update electronic records, physician orders, and appointment templates with precision and confidentiality.
Process payments, verify insurance information, and reconcile patient accounts as part of financial integrity.
Ensure patient information is handled securely and in compliance with privacy regulations.
Assist with additional administrative or coordination tasks to keep patient services running smoothly.
Perform other duties as assigned.

Connaissances

Outstanding communication

Strong organizational abilities

Confidentiality and professionalism

EMR scheduling experience

Formation

High School Diploma or Equivalent

Outils

Electronic Medical Records (EMR) systems

Description du poste

At MD Anderson Cancer Center, you'll be part of one of the nation's most respected healthcare systems, where every role directly impacts the patient experience. As a Patient Services Coordinator, you'll help ease the journey for patients and families by ensuring compassionate, seamless care. We offer day-one medical benefits, generous leave programs, tuition assistance, and retirement plans-all within a supportive, team-oriented environment that values growth, balance, and excellence. Join us and make a meaningful difference while building a career you can be proud of.

The Procedural and Therapeutics division at MD Anderson Cancer Center plays a vital role in supporting procedure-based patient care across multiple specialties. This team ensures smooth coordination of clinical and administrative operations in fast-paced, high-acuity environments such as perioperative services, endoscopy, and interventional procedures. By partnering closely with multidisciplinary teams, staff help streamline workflows, improve patient access, and support safe, efficient care-allowing patients to focus on treatment and recovery.

Working Hours:

The working hours for this position will vary depending on the assigned Center and its business needs. Flexibility in scheduling is essential to meet the demands of our dynamic environment. Depending on the Center, some positions may require you to work fully on-site.

Hourly Breakdown of salary range: Minimum $19.23 - Midpoint $24.03 - Maximum $28.84

At MD Anderson, we offer careers built on care, growth, and balance. Our employees enjoy a benefits package designed to support every stage of life, starting on day one.

Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week
Group Dental, Vision, Life, AD&D and Disability coverage
Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals
Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs
Tuition Assistance Program after six months of service
Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
Employer paid life, AD&D and an illness-related reduced salary pay program
Extensive wellness, recognition, fitness, employee health programs and employee resource groups

What You'll Do

The Patient Services Coordinator will coordinate and schedule patient appointments, diagnostic tests, procedures, and treatments accurately and efficiently.
Serve as a key contact for patients and families by providing clear communication about scheduling, prepayment, services, and next steps.
Partner with physicians, nurses, and multidisciplinary teams to support smooth, coordinated care delivery.
Maintain and update electronic records, physician orders, and appointment templates with precision and confidentiality.
The Patient Services Coordinator will also process payments, verify insurance information, and reconcile patient accounts as part of the hospital's financial integrity process.
Ensure that all patient information is handled securely and in compliance with privacy regulations.
Assist with a variety of administrative or coordination tasks that keep patient services running seamlessly.
Other duties as assigned.

Why You'll Love Working Here

The Patient Services Coordinator plays a vital role in ensuring each patient's care journey is positive and stress‑free.
Work in a supportive, team‑oriented environment that values communication and mutual respect.
Access professional development programs and growth opportunities within a leading healthcare organization.
Enjoy flexible scheduling options designed to suit both patient needs and your personal balance.
Join a hospital system that prioritizes excellence, innovation, and holistic patient care at every level.

What You'll Bring

Outstanding communication and interpersonal skills to engage with patients, families, and healthcare professionals.
Strong organizational abilities and attention to detail in managing multiple priorities.
A commitment to maintaining confidentiality, professionalism, and a focus on patient satisfaction.
Experience with scheduling systems or electronic medical records (EMR) is preferred.

EDUCATION

Required: High school diploma or equivalent.

EXPERIENCE

Required: Three years of relevant work experience. May substitute additional education for required experience on a one‑to‑one basis.

Must pass pre‑employment skills test as required and administered by Human Resources.

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.

Additional Information