Patient Services Coordinator/UKHC

U K Healthcare Ltd; Lexington (VA); On-site; USD 24,000 - 38,000; Full time

Job summary

The University of Kentucky Healthcare is seeking a Patient Services Coordinator for UKHC in Lexington. The role coordinates patient services, including gathering medical records, scanning, referrals, scheduling multiple appointments, and handling phone calls.

You will work within a multidisciplinary team and rely on strong interpersonal communication; experience in healthcare customer service and medical terminology is preferred.

Qualifications

• MS Windows, EPIC and telephone etiquette.
• Customer service experience in healthcare preferred.
• Medical terminology knowledge/experience preferred.

Responsibilities

• Coordination of patient services including gathering medical records, scanning, referrals, scheduling multiple appointments, and answering phone calls.

Skills

MS Windows

EPIC

Telephone etiquette

customer service

Education

HS

Job description

Posting Details

Job Title Patient Services Coordinator/UKHC

Requisition Number RE55854

Department Name M7100: AMB - Surgery/Cardiothoracic

Work Location Lexington, KY

Grade Level 07

Salary Range $17.50-27.31/hour

Type of Position Staff

Position Time Status Full-Time

Required Education HS

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience 5 yrs

Required License/Registration/Certification None

Physical Requirements The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs.

Shift Monday – Friday, Day Shift; 8:00 am – 5:00 pm (40 hrs/wk).

Job Summary This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.

This person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills.

Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.

Skills / Knowledge / Abilities

MS Windows, EPIC , Telephone etiquette, customer service.

Does this position have supervisory responsibilities? No

Preferred Education/Experience

Six or more years work experience in healthcare registration, customer service, and/or scheduling preferred.

Deadline to Apply

10/18/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.