Patient Services Coordinator - Scheduling & Front Desk

MedLink Georgia; Colbert (GA); On-site; USD 21,000 - 22,000; Full time

Job summary

MedLink Georgia is seeking a compassionate and detail-oriented front desk/secretarial professional to join our Colbert, GA team. The role involves answering calls, scheduling appointments, and ensuring accurate patient records while upholding HIPAA standards.

You will support Chronic Care Management referrals and coordinate communication across departments. Ideal candidates bring strong verbal and written communication, exceptional organization, and a dedication to patient-centered service in a

Qualifications

• Strong verbal and written communication skills.
• Extremely dedicated to outstanding customer/patient service.
• Excellent organizational skills and attention to detail.

Responsibilities

• Answer all telephone calls promptly and professionally.
• Schedule patient appointments and route inquiries as needed.
• Enter patient demographics into the system accurately.
• Verify insurance information and prepare forms.
• Maintain accurate patient records following HIPAA guidelines.
• Support front line staff and clinicians as needed.
• Assist with paperwork for patient records and program documentation.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Education

HS diploma or equivalent

MOA/secretarial program

1–3 years health care secretarial experience

Job description

MedLink Georgia is seeking a compassionate and detail-oriented front desk/secretarial professional to join our Colbert, GA team. The role involves answering calls, scheduling appointments, and ensuring accurate patient records while upholding HIPAA standards.

You will support Chronic Care Management referrals and coordinate communication across departments. Ideal candidates bring strong verbal and written communication, exceptional organization, and a dedication to patient-centered service in a