Patient Services Coordinator: Scheduling & Billing Lead

Novant Health; Kirkland (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Novant Health in Wilmington, NC is seeking a Medical Office Clerk to support Primary Care - Community Health. The role handles patient demographics, insurance data, charges and collections, and schedules appointments in a timely, accurate manner.

Candidates should have a high school diploma or GED, at least one year of medical office clerical experience, and solid knowledge of EPIC and office software. Strong communication, organization, and confidentiality are essential.

Qualifications

• Education: High School Diploma or GED is required.
• 1 year clerical experience in medical office setting required.
• Must have knowledge of medical office software (EPIC) and billing procedures.

Responsibilities

• Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections.
• Scheduling patient appointments in a timely and accurate manner.
• Cross-training required in multiple administrative support functions.

Skills

Verbal communication

Organizational skills

Problem solving

Critical thinking

Teamwork

Initiative

Confidentiality

Cultural interaction

Education

High School Diploma or GED

Tools

EPIC

Medical office software

Billing software

Job description

Novant Health in Wilmington, NC is seeking a Medical Office Clerk to support Primary Care - Community Health. The role handles patient demographics, insurance data, charges and collections, and schedules appointments in a timely, accurate manner.

Candidates should have a high school diploma or GED, at least one year of medical office clerical experience, and solid knowledge of EPIC and office software. Strong communication, organization, and confidentiality are essential.