Patient Access & Scheduling Specialist

Novant Health; Harrisburg (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health is seeking an administrative clerk to ensure accurate recording of patient demographics, insurance details, and charges, while scheduling appointments in a timely manner.

The role requires one year of medical office clerical experience, strong EPIC system knowledge, and the ability to work with diverse teams and changing priorities. This on-site position supports patient care and administrative operations.

Qualifications

• High school diploma or GED required.
• Minimum 1 year clerical experience in a medical office.
• Proficient with medical office software and EPIC systems; understands payor billing.

Responsibilities

• Record patient demographics and insurance information accurately and timely.
• Enter charges and manage patient billing and collections.
• Schedule patient appointments and cross-train in multiple admin functions.

Skills

Medical office software

Verbal communication

Organizational skills

Confidentiality

Teamwork

Initiative

Critical thinking

Education

High School Diploma or GED

Tools

EPIC systems

Job description

Novant Health is seeking an administrative clerk to ensure accurate recording of patient demographics, insurance details, and charges, while scheduling appointments in a timely manner.

The role requires one year of medical office clerical experience, strong EPIC system knowledge, and the ability to work with diverse teams and changing priorities. This on-site position supports patient care and administrative operations.