Patient Services Coordinator — Residency Program & Scheduling

Tallahassee Memorial HealthCare; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Tallahassee Memorial HealthCare is seeking an Administrative Coordinator for the Family Medicine Residency Program. You will enroll patients, schedule all patient appointments, collect payments and co-pays, and document transactions to ensure accurate, timely records.

This role serves as an ambassador for the residency, upholding patient confidentiality and delivering courteous, professional service. Minimum education is a High School Diploma or equivalent and 1–3 years of related experience;

Qualifications

• Minimum: High School Diploma or equivalent.
• Minimum: 1 to 3 years of job-related experience.
• Preferred: 4 to 6 years of job-related experience.
• Behavioral criteria include customer service, medical office skills and data entry.

Responsibilities

• Enroll patients and schedule all appointments according to residency criteria.
• Collect patient payments and co-pays and document them accurately.
• Act as ambassador for the Family Medicine Residency Program in patient relationships.
• Maintain efficiency, caring, trust, and professionalism in phone and front-desk interactions.
• Ensure patient confidentiality and high-quality service in scheduling and direct patient contact.

Skills

Customer Service Skills

Medical Office Skills

Data Entry

Education

High School Diploma or equivalent

Job description

Tallahassee Memorial HealthCare is seeking an Administrative Coordinator for the Family Medicine Residency Program. You will enroll patients, schedule all patient appointments, collect payments and co-pays, and document transactions to ensure accurate, timely records.

This role serves as an ambassador for the residency, upholding patient confidentiality and delivering courteous, professional service. Minimum education is a High School Diploma or equivalent and 1–3 years of related experience;