MS/Physician Practice Rep

Tallahassee Memorial HealthCare, Inc.; Tallahassee (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Tallahassee Memorial HealthCare, Inc. is looking for an Office Coordinator in Tallahassee, Florida. The role requires strong customer service skills, as the coordinator will be the first point of contact for patients. Responsibilities include managing front office tasks such as appointment scheduling, data entry, and billing.

The ideal candidate will have at least 1 year of related experience, excellent communication skills, and the ability to multitask effectively. This position is critical to ensuring a smooth patient experience in a fast-paced healthcare environment.

Qualifications

• Minimum 1 year of job-related experience; preferred 2+ years.
• Excellent verbal and written communication skills required.
• Knowledge of medical terminology preferred.

Responsibilities

• Manage front office reception and appointment scheduling.
• Perform data entry, billing, and office supply management.
• Provide excellent customer service to patients.

Skills

Customer service

Communication skills

Multitasking

Education

High School Diploma or Equivalent

Post-high school coursework

Tools

Office equipment (fax, printer, copier)

Computer proficiency

Job description

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22‑county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

Qualifications

Required Education: Minimum: High School Diploma or Equivalent. Preferred: Some post‑high school coursework, e.g.: customer service, business.

Required Experience: Minimum: 1 year of job‑related experience; previous experience demonstrating direct customer service. Must possess excellent verbal and written communication skills. Preferred: 2+ years of job‑related experience; previous experience demonstrating direct customer service.

Behavioral Criteria: Ability to operate basic office equipment (fax, printer, copier, scanner). Computer proficiency and knowledge of medical terminology.

Required Certification/License/Registry: None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug‑free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.

Responsibilities

As the first point of contact with patients, the Office Coordinator must have excellent customer service skills and the ability to multitask. The Office Coordinator will be responsible for front office reception, appointment scheduling, follow‑up, data entry, billing, copying or scanning, and supply monitoring and fulfillment.

Reports to: Patient Services Manager

Supervises: None