Residency Scheduling & Patient Experience Coordinator

Tallahassee Memorial HealthCare, Inc.; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Tallahassee Memorial HealthCare, Inc. is seeking an Administrative Coordinator to manage patient enrollment, scheduling, and financial transactions for the Family Medicine Residency Program.

The role emphasizes running efficient scheduling, ensuring confidentiality, and delivering compassionate patient service. The successful candidate will act as an ambassador for the residency program, maintaining professionalism and building trust with patients and families.

Qualifications

• Minimum: High School Diploma or equivalent; Prior experience in a medical office is preferred.
• Customer service and data entry skills are essential.
• Strong organizational and communication abilities are required.

Responsibilities

• Enrolling patients and scheduling all patient appointments.
• Adhering to residency-specific scheduling criteria and processing payments.
• Acting as an ambassador for the Family Medicine Residency Program in patient relationships.
• Ensuring phones, scheduling, confidentiality, and direct patient contact meet quality standards.

Skills

Customer Service Skills

Medical Office Skills

Data Entry

Education

High School Diploma or equivalent

Job description

Tallahassee Memorial HealthCare, Inc. is seeking an Administrative Coordinator to manage patient enrollment, scheduling, and financial transactions for the Family Medicine Residency Program.

The role emphasizes running efficient scheduling, ensuring confidentiality, and delivering compassionate patient service. The successful candidate will act as an ambassador for the residency program, maintaining professionalism and building trust with patients and families.