Patient Services Coordinator – Physician Practice

Bon Secours; Richmond (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Tuition assistance

Career development

Job summary

Bon Secours seeks a Patient Services Representative for the Physician Practice - Tuckahoe Orthopaedic & Physical Therapy in Richmond. The role handles patient registration, insurance verification, appointment scheduling, and financial discussions to support high-quality care and efficient patient flow.

With a High School Diploma or GED, you will ensure accurate medical records, assist with referrals and MyChart access, and occasionally cover other locations as needed, delivering outstanding

Qualifications

• High School Diploma or GED required.
• Prior experience in patient registration/healthcare preferred.

Responsibilities

• Serves as the primary contact between patients and physician practices.
• Provides strong communication and excellent customer service; greet patients respectfully.
• Answers calls, routes them, schedules patients, and enters information into scheduling system.

Skills

Customer service

Communication

Phone etiquette

Registration

MyChart

Education

High School Diploma or GED

Tools

MyChart

Job description

Bon Secours seeks a Patient Services Representative for the Physician Practice - Tuckahoe Orthopaedic & Physical Therapy in Richmond. The role handles patient registration, insurance verification, appointment scheduling, and financial discussions to support high-quality care and efficient patient flow.

With a High School Diploma or GED, you will ensure accurate medical records, assist with referrals and MyChart access, and occasionally cover other locations as needed, delivering outstanding