Patient Services Coordinator – Orthotics & Prosthetics (Mon–Fri)

RiseMe; Willow Grove (PA); On-site; USD 38,000 - 47,000; Full time

Job summary

RiseMe in Willow Grove, PA, is seeking a Patient Services Coordinator for a full-time, Monday–Friday role from 8:00 AM–4:30 PM with no weekends. You will support patient services, verify insurance, obtain authorizations, prepare documentation, and assist with billing workflows in a fast-paced healthcare setting.

The ideal candidate has 1–3 years of medical office experience, is computer savvy, and proficient in Excel, Outlook, and Word, with strong organizational and customer service skills.

Qualifications

• 1–3 years of medical office experience.
• High school diploma or equivalent.
• Computer savvy with new software systems.
• Proficiency in Excel, Outlook & Word.
• Experience with insurance verification or prior authorizations.
• Experience using general office equipment (phones, scanners, copiers, fax).
• Strong organizational and multitasking skills.
• Ability to work in a fast-paced environment and handle pressure.
• Strong communication and customer service skills.
• Ability to maintain confidential patient information.

Responsibilities

• Communicate with patients and insurance companies regarding services and benefits.
• Perform insurance verification and obtain prior authorizations.
• Prepare work orders and required patient documentation.
• Organize and submit patient charts for billing processing.
• Maintain accurate patient records using office systems.
• Assist with patient coordination and service flow within the office.
• Provide professional customer service to patients and visitors.
• Assist with front desk coverage when needed.
• Perform general office duties including phones, scanning, faxing, and email communication.

Skills

Medical office

Excel

Outlook

Word

Insurance verification

Prior authorizations

Communication

Customer service

Organizational skills

Education

High school diploma

Tools

EMR/EHR systems

Job description

RiseMe in Willow Grove, PA, is seeking a Patient Services Coordinator for a full-time, Monday–Friday role from 8:00 AM–4:30 PM with no weekends. You will support patient services, verify insurance, obtain authorizations, prepare documentation, and assist with billing workflows in a fast-paced healthcare setting.

The ideal candidate has 1–3 years of medical office experience, is computer savvy, and proficient in Excel, Outlook, and Word, with strong organizational and customer service skills.