Patient Services Coordinator (Medical Office) - Willow Grove

Lawall Prosthetics and Orthotics Services; Willow Grove (PA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

No weekends

Supportive team environment

Opportunities for growth

Competitive pay

Job summary

A healthcare company is seeking a Patient Services Coordinator to join its team in Willow Grove, PA. This full-time position requires 1–3 years of medical office experience and strong customer service skills. Responsibilities include coordinating patient services, performing insurance verifications, maintaining records, and providing professional service to patients. The ideal candidate is organized, computer savvy, and able to work in a fast-paced environment. Enjoy a stable Monday–Friday schedule with no weekends.

Qualifications

• 1–3 years of medical office experience required.
• Proficient in MS Office applications.
• Strong organizational and multitasking skills essential.

Responsibilities

• Coordinate patient services and communicate with insurance companies.
• Perform insurance verification and prior authorizations.
• Maintain accurate patient records and assist with billing.
• Provide professional customer service to patients.

Skills

Computer savvy

Organizational skills

Customer service skills

Multitasking abilities

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Overview

Patient Services Coordinator (Medical Office) – Willow Grove, PA. Full-Time | Monday–Friday | 8:00 AM – 4:30 PM. No Weekends.

We are a growing Prosthetics & Orthotics healthcare company dedicated to helping patients regain mobility and improve their quality of life. We are currently seeking a Patient Services Coordinator with 1–3 years of medical office experience to join our Willow Grove team. This position plays a key role in coordinating patient services, communicating with insurance companies, and supporting daily office operations. If you are computer savvy, organized, and comfortable working in a fast-paced healthcare environment, we would love to hear from you.

Why Join Our Team

• Stable Monday–Friday schedule
• No weekends
• Supportive, team-oriented office environment
• Opportunity to grow in the prosthetics and orthotics healthcare field
• Competitive pay
• Work that directly helps patients improve their mobility and independence

Key Responsibilities

• Communicate with patients and insurance companies regarding services and benefits
• Perform insurance verification and obtain prior authorizations
• Prepare work orders and required patient documentation
• Organize and submit patient charts for billing processing
• Maintain accurate patient records using office systems
• Assist with patient coordination and service flow within the office
• Provide professional customer service to patients and visitors
• Assist with front desk coverage when needed
• Perform general office duties including phones, scanning, faxing, and email communication

Required Qualifications

• 1–3 years of medical office experience
• High school diploma or equivalent
• Must be computer savvy and comfortable learning new software systems
• Proficiency in Microsoft Excel, Outlook, and Word
• Experience with insurance verification or prior authorizations
• Experience using general office equipment (phones, scanners, copiers, fax machines)
• Strong organizational and multitasking skills
• Ability to work in a fast-paced environment and handle pressure
• Strong communication and customer service skills
• Ability to maintain confidential patient information

Preferred (Not Required)

• Knowledge of medical terminology or anatomy
• Experience in prosthetics & orthotics, orthopedic, rehabilitation, or durable medical equipment (DME) settings
• Familiarity with EMR/EHR systems

Additional Information

We are a drug-free workplace. Employment offers are contingent upon successful completion of a drug screen and background check.