Patient Services Coordinator (Medical Office) - Willow Grove

RiseMe; Willow Grove (PA); On-site; USD 38,000 - 47,000; Full time

Job summary

RiseMe in Willow Grove, PA, is seeking a Patient Services Coordinator for a full-time, Monday–Friday role from 8:00 AM–4:30 PM with no weekends. You will support patient services, verify insurance, obtain authorizations, prepare documentation, and assist with billing workflows in a fast-paced healthcare setting.

The ideal candidate has 1–3 years of medical office experience, is computer savvy, and proficient in Excel, Outlook, and Word, with strong organizational and customer service skills.

Qualifications

• 1–3 years of medical office experience.
• High school diploma or equivalent.
• Computer savvy with new software systems.
• Proficiency in Excel, Outlook & Word.
• Experience with insurance verification or prior authorizations.
• Experience using general office equipment (phones, scanners, copiers, fax).
• Strong organizational and multitasking skills.
• Ability to work in a fast-paced environment and handle pressure.
• Strong communication and customer service skills.
• Ability to maintain confidential patient information.

Responsibilities

• Communicate with patients and insurance companies regarding services and benefits.
• Perform insurance verification and obtain prior authorizations.
• Prepare work orders and required patient documentation.
• Organize and submit patient charts for billing processing.
• Maintain accurate patient records using office systems.
• Assist with patient coordination and service flow within the office.
• Provide professional customer service to patients and visitors.
• Assist with front desk coverage when needed.
• Perform general office duties including phones, scanning, faxing, and email communication.

Skills

Medical office

Excel

Outlook

Word

Insurance verification

Prior authorizations

Communication

Customer service

Organizational skills

Education

High school diploma

Tools

EMR/EHR systems

Job description

Patient Services Coordinator (Medical Office)

Willow Grove, PA
Full-Time | Monday–Friday | 8:00 AM – 4:30 PM
No Weekends

We are a growing Prosthetics & Orthotics healthcare company dedicated to helping patients regain mobility and improve their quality of life.

We are currently seeking a Patient Services Coordinator with 1–3 years of medical office experience to join our Willow Grove team. This position plays a key role in coordinating patient services, communicating with insurance companies, and supporting daily office operations.

If you are computer savvy, organized, and comfortable working in a fast-paced healthcare environment, we would love to hear from you.

Why Join Our Team

• Stable Monday–Friday schedule

• No weekends

• Supportive, team-oriented office environment

• Opportunity to grow in the prosthetics and orthotics healthcare field

• Competitive pay

• Work that directly helps patients improve their mobility and independence

Key Responsibilities

• Communicate with patients and insurance companies regarding services and benefits

• Perform insurance verification and obtain prior authorizations

• Prepare work orders and required patient documentation

• Organize and submit patient charts for billing processing

• Maintain accurate patient records using office systems

• Assist with patient coordination and service flow within the office

• Provide professional customer service to patients and visitors

• Assist with front desk coverage when needed

• Perform general office duties including phones, scanning, faxing, and email communication

Required Qualifications

• 1–3 years of medical office experience

• High school diploma or equivalent

• Must be computer savvy and comfortable learning new software systems

• Proficiency in Microsoft Excel, Outlook, and Word

• Experience with insurance verification or prior authorizations

• Experience using general office equipment (phones, scanners, copiers, fax machines)

• Strong organizational and multitasking skills

• Ability to work in a fast-paced environment and handle pressure

• Strong communication and customer service skills

• Ability to maintain confidential patient information

Preferred (Not Required)

• Knowledge of medical terminology or anatomy

• Experience in prosthetics & orthotics, orthopedic, rehabilitation, or durable medical equipment (DME) settings

• Familiarity with EMR/EHR systems

Additional Information

We are a drug-free workplace. Employment offers are contingent upon successful completion of a drug screen and background check.