Patient Services Coordinator - Orthopedics Practice

Bon Secours Mercy Health; Lorain (OH); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, prescription

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health in Lorain, OH is seeking a Patient Services Representative for the Physician Practice. You will be the first point of contact for patients, handling registration, scheduling, and demographic verification to ensure smooth visits.

Join a mission-driven team, providing exceptional customer service, explaining financial options, and supporting referrals and chart maintenance. Prior experience in patient registration is preferred, with opportunities for growth and development.

Qualifications

• High School Diploma or GED required.
• Experience in patient registration/healthcare preferred.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and the community, providing courteous service.
• Schedule appointments and enter information into the computer system.
• Verify demographics and insurance information during registration.
• Collect patient payments and reconcile cash when needed.

Skills

Customer service

Communication

Scheduling

Data entry

Education

High School Diploma or GED

Tools

MyChart

Job description

Bon Secours Mercy Health in Lorain, OH is seeking a Patient Services Representative for the Physician Practice. You will be the first point of contact for patients, handling registration, scheduling, and demographic verification to ensure smooth visits.

Join a mission-driven team, providing exceptional customer service, explaining financial options, and supporting referrals and chart maintenance. Prior experience in patient registration is preferred, with opportunities for growth and development.