Patient Services Specialist – Physician Practice

Bon Secours Mercy Health; Lorain (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

Paid time off

Job summary

Bon Secours Mercy Health is seeking a Patient Services Representative for the Lorain Physiatry practice. This role will be the first point of contact for patients, handling registration, insurance verification, scheduling, and basic financial transactions with emphasis on excellent service.

The position requires a High School diploma or GED, strong communication, and customer service skills. Might cover other physician practice locations as needed, with opportunities for growth in a faith-based

Qualifications

• High School Diploma or GED required.
• Preferred experience in patient registration/healthcare.
• Strong communication and customer service skills.

Responsibilities

• Serve as the primary contact between patients and the physician practice.
• Assist with scheduling appointments and entering scheduling information.
• Explain financial options to patients and collect payments as needed.
• Verify demographics and insurance information and update medical records accurately.

Skills

Customer service

Communication

Problem solving

Education

High School Diploma or GED

Job description

Bon Secours Mercy Health is seeking a Patient Services Representative for the Lorain Physiatry practice. This role will be the first point of contact for patients, handling registration, insurance verification, scheduling, and basic financial transactions with emphasis on excellent service.

The position requires a High School diploma or GED, strong communication, and customer service skills. Might cover other physician practice locations as needed, with opportunities for growth in a faith-based