Patient Services Coordinator - Ophthalmology (Per-Diem)

BrightMove, Inc.; Philadelphia (Philadelphia County); On-site; USD 21,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, and vision plans

Retirement plan

Tuition assistance

Paid time off

Employer assistance programs (EAPs)

Career growth opportunities

Job summary

Wills Eye Hospital in Philadelphia, PA is seeking a Patient Service Representative to greet patients, register for appointments, verify insurance, coordinate visits, and enter charges with accuracy. This per-diem role focuses on delivering a positive patient experience in a fast-paced clinical setting.

Ideal candidates are detail-oriented, customer-focused and comfortable working with NextGen practice management systems, insurance verification, and care coordination, contributing to high-quality

Qualifications

• High school diploma or equivalent required.
• Two years of experience in health care required.
• Exceptional customer service practices required.
• The ability to verbally communicate information to staff and patients in a professional customer focused manner required.
• Experience using a computer in an office setting and familiarity with navigating EHR/EMR interfaces.

Responsibilities

• Greets patients in a friendly and professional manner.
• Registers patients promptly with accurate demographic and insurance information in NextGen.
• Verifies insurance and obtains referrals/authorizations; informs supervisor of issues.
• Ensures charts are signed before charges are entered.
• Makes appropriate appointments for follow-up per physician instructions.
• Communicates with patients regarding wait times and provides updates.
• Coordinates with technicians to address patient needs.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

NextGen practice management system

Job description

Wills Eye Hospital in Philadelphia, PA is seeking a Patient Service Representative to greet patients, register for appointments, verify insurance, coordinate visits, and enter charges with accuracy. This per-diem role focuses on delivering a positive patient experience in a fast-paced clinical setting.

Ideal candidates are detail-oriented, customer-focused and comfortable working with NextGen practice management systems, insurance verification, and care coordination, contributing to high-quality