Patient Services Coordinator (Medical Receptionist)

Fremont Economic Development Corporation; Colorado; On-site; USD 32,000 - 45,000; Full time

Job summary

The Medical Receptionist is the first point of contact for patients in a Pueblo, CO hearing aid clinic, providing friendly, professional customer service while supporting daily operations. You will schedule appointments, greet patients, manage calls, and maintain accurate patient records with confidentiality.

Additional duties include verifying insurance, collecting payments, and assisting the Hearing Instrument Specialist or Audiologist with administrative tasks in a fast-paced environment.

Qualifications

• Experience in receptionist, medical office, or customer service preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Welcome patients and provide friendly, professional customer service.
• Answer phones, schedule appointments, and manage the clinic calendar.
• Verify insurance benefits and collect patient payments.
• Maintain accurate patient records and ensure confidentiality.
• Prepare and organize paperwork for patient visits.
• Assist with hearing aid check-in/check-out procedures and basic office support.
• Process referrals, medical records, and other administrative documentation.
• Keep the reception area clean, organized, and welcoming.
• Perform general office duties, including filing, scanning, and data entry.

Skills

Communication

Organizational

Multitasking

EMR experience

Microsoft Office

Tools

EMR software

Calendar software

Job description

The Medical Receptionist is the first point of contact for patients in a Pueblo, CO hearing aid clinic, providing friendly, professional customer service while supporting daily operations. You will schedule appointments, greet patients, manage calls, and maintain accurate patient records with confidentiality.

Additional duties include verifying insurance, collecting payments, and assisting the Hearing Instrument Specialist or Audiologist with administrative tasks in a fast-paced environment.