Patient Care Coordinator

Kids for the Future; Glenwood Springs (CO); On-site; USD 28,000 - 29,000; Part time

Benefits offered by this job

Monthly Bonus Opportunities

Job summary

Kids for the Future seeks a Patient Care Coordinator in Glenwood Springs, CO. This part-time role requires a high school diploma and extensive medical office management experience.

You will greet patients, manage scheduling, and handle administrative duties essential to daily clinic operations. You will oversee patient records, verify insurance data, and collaborate with providers to ensure outstanding patient service and efficient care flow.

Qualifications

• 10 years of medical office management experience.
• Experience with managing/overseeing a medical front office.
• High school diploma or equivalent (GED).

Responsibilities

• Greet and screen patients, determine how we can support them.
• Manage scheduling, daily office tasks, and administrative duties.
• Verify patient information, billing data, and records.
• Coordinate provider schedules and ensure smooth patient flow.
• Handle insurance verification, payments, and chart management.
• Support marketing efforts, outreach, and patient retention activities.

Skills

Medical office management

Front office operations

Education

High school diploma or equivalent

Job description

• Location 401 23rd St.,#103,Glenwood Springs, CO, 81601,United States
• Base Pay $20.00 - $21.00 / Hour
• Other Compensation Monthly Bonus Opportunity
• Job Category Medical Receptionist, Medical Front Office, Healthcare Support
• Employee Type Part Time
• Required Degree High school

Contact information

• Name Kyle Fiore
• Phone [phone]

Description

Do you have 10 years of medical office experience and want to join an organization that values your dedication to patient care, recognizes your expertise, and supports your professional growth and long-term success? If so, we encourage you to apply today and learn more about joining our team.

As a Patient Care Coordinator (PCC), you will be the welcoming face of our clinic, creating exceptional experiences for every patient who walks through our doors. In this role, you will oversee daily clinic operations, build strong patient relationships, understand and address patients' hearing healthcare needs, and help ensure the continued success and growth of the practice.

What You’ll Do

• Greet and screen patients to determine how we can best support them
• Answer questions about services and promotions
• Spot potential leads and keep patient flow running smoothly
• Manage scheduling, daily office tasks, and financial and administrative duties
• Handle insurance verification, inventory, and patient records
• Partner with clinic and home office teams to support operations
• Assist with marketing efforts, events, outreach, and patient retention activities

Who Thrives in This Role

• Eager learners whose career is centered around working in a medical practice
• Strong multi-taskers with solid problem-solving skills
• Individuals who genuinely love helping others in the medical industry while running a thriving practice

Why It’s Rewarding

You’re not just managing an office, you’re making a meaningful difference by helping patients feel supported, understood, and cared for throughout their journey to better hearing health.

Location: Glenwood Springs, CO

Compensation:

• $20.00 - $21.00 an hour. Pay is commensurate with experience and qualifications
• Monthly Bonus Opportunities

Essential Duties and Responsibilities:

• Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.
• Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment.
• Schedule and confirm appointments and conduct outbound retention calls to patients.
• Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office.
• Check patients in and out, collect and record payments, track revenue and accounting activities to include: end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.
• Maintain all daily, weekly and monthly reports and tracking documents. Respond to home office requests in a timely manner.
• Verify patient information, billing/insurance data, collect and process documentation and maintain patient charts to include the filing of all patient records.
• Work with insurance and workers compensation agencies to facilitate authorizations and benefit verification.
• Responsible for a variety of administrative tasks such as typing, filing, office supply inventory, and mail.
• Verify the status of and checking in hearing aids and repairs and track/maintain product inventory.
• Work with the hearing care provider on grassroots marketing efforts that may include compiling physician packets, coordinating educational seminars, and sending recall letters.
• Track marketing calls and inquiries from initial contact through the point of sale
• Responsible to open and close the office on a daily basis and ensure the reception area is well maintained.
• Training support for other location front office staff, as may be appropriate.

Education and Experience Requirements:

• A minimum of 10 years of medical office management experience
• Experience with managing/overseeing a medical front office is required (hearing industry is a plus)
• High school diploma or equivalent (GED)