Patient Services Coordinator – Medical Office & Scheduling

Baptist Medical Group, LLC; Pensacola (FL); On-site; USD 30,000 - 38,000; Full time

Job summary

Baptist Health Care in Pensacola, FL seeks a Medical Receptionist I to greet patients, collect demographics, schedule visits, and collect copays in a fast-paced ambulatory care setting.

The role requires strong communication, computer proficiency, and attention to detail to ensure accurate data entry and efficient patient flow. This is a full-time, on-site position in a community-focused health system.

Qualifications

• High School Diploma or Equivalent required.
• Strong communication, written and verbal.
• Ability to accurately enter patient demographics.

Responsibilities

• Greet visitors/patients and direct them professionally.
• Enter patient demographics into the practice management system and maintain records.
• Schedule and confirm appointments; remind patients of upcoming visits and reschedule no-shows.
• Collect copays and coinsurance; verify insurance information and benefits.
• Explain financial requirements to patients and collect payments.
• Process referrals and coordinate with providers, as needed.
• Obtain prior authorizations for procedures when applicable.
• Coordinate with staff, insurance companies, and patients to ensure smooth workflow.

Skills

Communication skills

Organizational skills

Prioritization

Computer literacy

Customer service

Education

High School Diploma or Equivalent

Tools

Practice management software

Job description

Baptist Health Care in Pensacola, FL seeks a Medical Receptionist I to greet patients, collect demographics, schedule visits, and collect copays in a fast-paced ambulatory care setting.

The role requires strong communication, computer proficiency, and attention to detail to ensure accurate data entry and efficient patient flow. This is a full-time, on-site position in a community-focused health system.