Patient Access Concierge & Registration Specialist

Baptist Health Care Corporation; Pensacola (FL); On-site; USD 31,000 - 42,000; Full time

Job summary

Baptist Health Care Corporation is seeking a friendly Receptionist-Registration to support outpatient departments in Pensacola. You will check in patients, collect demographics, and guide them to their service. This role emphasizes accuracy, hospitality, and teamwork with the patient access team.

The ideal candidate has a High School diploma and at least six months of face-to-face customer service experience, and is comfortable handling multiple tasks in a fast-paced healthcare environment.

Qualifications

• High School Diploma or Equivalent Required
• 6 months face-to-face customer service experience Required

Responsibilities

• Acts as the initial greeter for all patients/visitors entering the facility.
• Completes all check in processes in a professional, accurate and customer–oriented timely manner.
• Obtains information from patient to best assist them through registration or to their destination for service.
• Distributes any required handouts to patients or their representative.
• Maintains forms in all printers at all times, which may require lifting or carrying cases of forms.

Skills

Data entry

Registration

Customer service

Education

High School Diploma or Equivalent

Job description

Baptist Health Care Corporation is seeking a friendly Receptionist-Registration to support outpatient departments in Pensacola. You will check in patients, collect demographics, and guide them to their service. This role emphasizes accuracy, hospitality, and teamwork with the patient access team.

The ideal candidate has a High School diploma and at least six months of face-to-face customer service experience, and is comfortable handling multiple tasks in a fast-paced healthcare environment.