Patient Access & Concierge Specialist

Baptist Health Care; Pensacola (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health Care in Pensacola, FL seeks a Receptionist-Registration to manage patient flow, perform data entry, and check-in duties for outpatient services. Under the Patient Access Manager, you will follow registration policies and support accurate demographic collection.

You will greet patients and visitors, distribute handouts, and assist with locating services, aiming to provide the highest level of service and hospitality to patients and families.

Qualifications

• High School Diploma or Equivalent Required.
• 6 months face-to-face customer service experience Required.

Responsibilities

• Acts as the initial greeter for all patients/visitors entering the facility.
• Completes all check in processes in a professional, accurate and customer–oriented timely manner.
• Obtains information from patient to best assist them through registration or to their destination for service.
• Distributes any required handouts to patients or their representative.
• Maintains forms in all printers at all times, which may require lifting or carrying cases of forms.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

Baptist Health Care in Pensacola, FL seeks a Receptionist-Registration to manage patient flow, perform data entry, and check-in duties for outpatient services. Under the Patient Access Manager, you will follow registration policies and support accurate demographic collection.

You will greet patients and visitors, distribute handouts, and assist with locating services, aiming to provide the highest level of service and hospitality to patients and families.